| Contacting the Customer Service Department |
| Our customer service department can be reached via telephone, e-mail or US mail. We are here to assist you with any questions you may have during regular business hours - Monday through Friday from 7:30 am - 4:00 pm (MST) or after hours, please leave a message on our voice mail and we will return your phone call the following business day.
E-Mail Address: dan@eztram.com
Phone: 303-991-1500
Mailing Address:
Accudyne Corporation
2835 S. Raritan St.
Englewood, CO 80110
US |
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| Paying with Credit Card |
| We accept credit card payments.
Please provide the “bill to” address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file.
We accept the following payment types:
Visa®
MasterCard®
American Express
Discover®
The merchant name that will appear on your credit card statement is:
Accudyne Corporation |
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| Sales Tax |
| We collect sales tax in the following states. Tax for orders shipped to these states will have sales tax automatically added to the order total.
Shipments to the following states will be charged sales tax
Colorado |
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| Processing an Order |
| In most cases, your order will be shipped the same day it is placed. Orders that are received after hours, on weekends or holidays will be shipped the following business day. Unless otherwise specified, all orders are shipped UPS ground.
All orders are shipped from:
Accudyne Corporation
2835 S. Raritan St.
Englewood, CO 80110
United States |
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| How to Change Your Order |
| We process your orders very quickly, as stated above, most orders are shipped the same day they are ordered. If you find that you have made a mistake on your order, please notify us immediately by e-mail or telephone and we will do everything possible to make the changes.
Customer Service Email Address: dan@eztram.com |
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| Returns and Exchanges |
| If you have received damaged, defective or incorrectly shipped merchandise contact our customer service department immediately. All returns should be shipped to the return center address below. If you decide that the EZ-TRAM won't save you time and money and make your machining experience more enjoyable, call us and we will arrange for pick-up and we will issue a refund check for the full purchase price.
All returns should be sent to the following address
Accudyne Corporation
2835 S. Raritan St.
Englewood, CO 80110
United States
Contact: Daniel Kenner
E-Mail Address: dan@eztram.com
Phone: 303-991-1500 |
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